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F.A.QS 

 

Question - Can you open a joint account at RHAND?
Answer
- Yes, RHAND Credit Union does facilitate joint accounts. This facility is only applicable to the RHANDeposit product.


Question - Who is eligible to join?
Answer
- Anyone over the age of eighteen and working in Trinidad can join RHAND Credit Union.


Question - Can a non-member open a RHANDeposit?
Answer
- No, a non RHAND member cannot open a RHANDeposit. You can read more about RHANDeposits under the PRODUCTS AND SERVICES link.


Question - What products & services do RHAND offer to members?
Answer
- RHAND Credit Union offers a wide array of financial and non-financial products and services to members. You can read more about all of them by going to the PRODUCTS AND SERVICES link.

Question - What is the Family Indemnity Plan?
Answer
- The Family Indemnity Plan (F.I.P.) is a Final Expenses plan associated with funeral expenses that covers you, the member and five(5) members of your family.


Question - Who are the eligible family members covered by F.I.P.?
Answer
- The member (up to age 76 years) Member's spouse or significant other (up to 76 years). A significant other is a person of the opposite sex who lives with the member and is considered to be the Insured's common-law spouse. Unmarried dependants between the ages 1- 25 years (biological or non-biological) Members' parents or spouses' parents (up to 76 years) All adults (not dependants) need to join the plan before reaching age 76.


Question - How much does the F.I.P. cost?
Answer - Choose the plan that best suits you.

Plans Premium Benefit
PLAN A $52.80 monthly $10,000
PLAN B $79.20 monthly $15,000
PLAN C $105.60 monthly $20,000
PLAN D $158.40 monthly $30,000
PLAN E $211.40 monthly $40,000


Question - Is the premium payment for FIP, per person?
Answer
- No. One premium payment covers a minimum of 1 to a maximum of 6 persons.


Question - Does one benefit amount in the FIP plan cover the entire family?
Answer
- No. Each family member would have a benefit based on the plan selected.


Question - Can I increase my FIP benefit?
Answer
- Yes, you can increase your benefit. However, there is a six (6) month waiting period for a higher limit. If death occurs within the six (6) month period the lower benefit will be paid except in the case of an accident.


Question - Can I decrease my FIP plan?
Answer
- No. You must cancel your current plan and re-enroll with the six(6) month period applicable.
 
  
Question - Is my account insured?
Answer - Yes. Member's shares are insured up to $35,000 TT. This coverage is provided by CUNA Caribbean Insurance Society Limited.
 
 
Question - How do I credit money to my account?
Answer - Members can use any of the following options to put money in their account:
  1. Salary Deduction - from the work place
  2. Standing Order - from the bank
  3. Post-dated Cheques
  4. Deposits over the counter
 
Question - When I retire can I still remain a member of RHAND Credit Union?
Answer
- Yes. Members who have retired from the work place can still enjoy the benefits of being a RHAND member. You are free to join RHAND Retiree’s Group which organizes several social events throughout the year. You can also enjoy reduced interest rates on Cruise Loans. All members must continue to contribute to their Shares Account ($5.00 minimum monthly) in order to maintain an active membership status.

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